We recognize and respect your right to control your personal data. This page explains how you can request the deletion (also known as erasure) of any personal information we hold, particularly data collected via social login, account activity, or other interactions on this website.
When you submit a deletion request, we will delete (or anonymize) the following personal data we hold about you, subject to the exceptions outlined in Section 5:
Account information: Name, email address, username, and social login identifiers (e.g., via Nextend Social Login plugin).
Profile image: Avatar or any image you have provided.
Content submitted: Comments, posts, transaction or order history, and other contributions.
Preferences and settings: Stored preferences, account settings, and marketing subscriptions associated with your account.
Metadata and logs: Any metadata or logs uniquely tied to your account, where deletable.
To request deletion of your data, please submit the following via email at [email protected] or through our Contact Us form:
Full Name
Registered Email Address / Username
Account ID (if applicable)
A clear statement: “I hereby request deletion of all personal data that bedesi holds about me.”
Optional: Reason for your request (this will not affect whether we process your request).
Verification:
Once we receive your request, we will send a verification email to confirm your identity. We will not proceed with deletion until your identity is verified.
We aim to respond to your verified request within 30 calendar days.
After processing, we will send a confirmation email. At this point:
Your account will be deleted or fully anonymized.
You will no longer be able to log in with the deleted account.
We will remove your data from our live systems and instruct third-party service providers to delete associated data where feasible.
In certain cases, we may not be able to delete all data immediately or at all due to:
Legal or regulatory obligations (e.g., financial, tax, or audit records)
Ongoing legal claims or disputes
Data that has been irreversibly anonymized and no longer constitutes personal information
Backup systems, where deletion may require time to propagate
If any exception applies, we will notify you of the reason and provide an estimated timeframe for deletion if possible.
If you used a social login, you may also wish to remove or unlink that login via your social account provider. Our deletion process does not automatically remove your data from the social provider’s platform.
You may also have the right to:
Access your personal data
Rectify inaccuracies
Object to processing
Request data portability
For more information about these rights, please consult our Privacy Policy.
If you have any questions regarding this Data Deletion Policy or wish to discuss your request, contact us:
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